Super fast, super friendly quote, great price, and work on the deck started quickly and was completed just as quickly. During the quote, I asked for a step to be built and that didn't happen, but in the end we didn't really need it. I think the step wasn't built because it just wasn't communicated to the actual workers. HOWEVER, if I'd mentioned this oversight to the project lead, I know it would have been done. Great communication and workmanship. And I got a BONUS - they mistakenly ordered 3" boards instead of 5", so I got a free upgrade!!! Will happly hire them again for future projects!